Effective Date: September 20, 2025
Website: https://solarcoat.com.au
These Terms of Service govern your use of our website and services. By using our site or booking any service with us, you agree to these terms in full. If you do not agree, please do not use our website or services.
1. Services We Provide
Solar Shield offers solar panel cleaning, protective hydrophobic coating applications, and gutter cleaning services across selected regions in Australia.
We reserve the right to refuse service or change pricing, availability, or service areas at any time without notice.
2. Booking and Payments
All bookings are subject to availability and confirmation.
Payments must be made via accepted methods listed on our website.
We reserve the right to cancel or reschedule bookings in the event of bad weather, safety risks, or other unforeseen circumstances.
3. Service Guarantee
We aim to deliver high-quality cleaning and coating services.
However, Solar Shield makes no guarantee of specific solar output improvements, as performance can vary based on panel condition, age, weather, installation, and other factors.
The hydrophobic coating is expected to last up to 3 years under normal conditions, but actual longevity may vary depending on environmental exposure.
4. Property Access & Responsibility
By booking a service, you grant us access to the property to perform the work.
It is your responsibility to ensure:
- Clear and safe access to panels and gutters
- Pets are secured
- Any special conditions are communicated beforehand
We are not liable for delays or inability to complete work due to access restrictions.
5. Liability Limitation
To the maximum extent permitted by law:
- We are not liable for any direct or indirect loss, including loss of revenue or power generation due to dirty panels, coating degradation, or incomplete service.
- We are not liable for damage caused by pre-existing faults, poor installation, or structural issues not caused by us.
- Our liability is strictly limited to re-performing the service or providing a refund for the amount paid for that service.
6. Website Use
You may not misuse our website, copy content, or use it for any unlawful purposes.
We are not responsible for third-party content linked to or embedded on our site.
7. Cancellations & Refunds
Cancellations must be made at least 24 hours before your scheduled appointment.
Late cancellations may incur a fee.
Refunds are issued only at our discretion and typically only for services not rendered.
8. Intellectual Property
All content, logos, trademarks, text, and imagery on this site belong to Solar Shield unless otherwise stated.
No content may be reused or copied without written permission.
9. Changes to These Terms
We may update these Terms at any time.
It is your responsibility to check this page for changes.
Continued use of our services implies agreement with the updated terms.
10. Contact Us
For questions about these terms or our services, contact: